Financial Information Platform – Chola MS General Insurance

Financial Information Platform — Unified Policy Data for the AA Ecosystem
Financial Information Platform1
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Overview

When policy data is fragmented across systems, it creates operational inefficiencies and poor customer experiences.

DevOn helped build a unified Financial Information Platform that integrates siloed systems, resolves customer identities, and delivers real-time data through secure APIs.

The Challenge

  • Policy data siloed across two core systems — with no unified view for consumers or partners.
  • Customers appearing under different identities across systems, making it impossible to link all policies belonging to the same person

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